contact us
Monday to Friday, 9:30AM – 6:30PM (Taiwan local time)
TEL: 04-2471 8320
Email: contact@chicchic.ai
We provide Chinese/English language support.
Customer service
Shipments are only delivered during normal business hours (Monday-Friday).
During busy periods like holidays, sales and special campaigns you might experience higher waiting times from our Customer Service team. Your deliveries may take longer than usual to get to you, but don’t worry — you’ll receive a confirmation email as soon as your order is sent. For more information, visit the FAQs.
Affiliates
To join the CHIC affiliate program, email us at contact@chicchic.ai with the name and URL of your website or blog. For more information, visit our affiliate scheme page.
Retail Partners
If you would like to join CHIC as a retail partner, email us at contact@chicchic.ai. Please include all the details and the website address if you have one.